After you have purchased a display fridge from Cosina

Here you can briefly read what you need to do after you have purchased a refrigerator from Cosina.

How delivery is done

Delivery is to the curb and you have to carry it in and unpack it yourself.

If you want help carrying the cabinet into place and possibly up stairs, the price depends on whether one or two people are needed to carry it in. A double refrigerator requires two people and a single cabinet requires only one person. In both cases, we need to measure the door and see pictures of the door and possibly stairs.

If you order a collection service from us, you have the option (for an additional price of DKK 649 excluding VAT) to have the driver take your used refrigerator back to the scrapyard.

When you start to use the refrigerator

When you first use the refrigerator, remember to clean the drain and condenser at the back, as there may be dirt and foam residue from the packaging. You should then clean it 1-3 times a quarter. And then you should make sure there is some air around the refrigerator so that it can get rid of the heat. Our display refrigerators are not designed to be built-in.

It is always a good idea to let the cabinet cool down before filling it with contents. If you choose to put entire cases of beer in the refrigerator, the warranty will be voided, as the shelves may have difficulty handling the weight.

Checklist for a trouble-free refrigerator

Make sure that the temperature in the room matches the climate class (ambient temperature) for which the product is approved.

Make sure the product is not in direct sunlight or near heat sources (e.g. an oven).

Make sure the fan is unobstructed and the air can be distributed freely. Check if the cabinet is crammed with items or look for the red load line that marks how much you can put in the cabinet.

Make sure there is air around the cabinet so that it can get rid of the heat.

Make sure to clean the condenser and drain at the evaporator dish regularly.

Troubleshooting

The refrigerator often jumps in temperature:

When it defrosts, it briefly raises the temperature and then lowers it itself afterwards. This is not a fault.

My refrigerator is making noise:

Make sure the condenser is cleaned (possibly with a vacuum cleaner head) and that the cabinet can get rid of the heat. Make sure that the room temperature is not higher than the climate class prescribes. It can also be a little noisy if it is overcrowded and there are items in front of the fan.

There are knocking noises from the compressor when it starts or stops:

This can be caused by resonance from the compressor and is quite common. However, it will make the problem worse if the refrigerator is not level.

Humming noise from the refrigerator:

This occurs when the compressor is working, but worsens if it spreads to the kitchen elements, it could be a kitchen element or the goods inside the refrigerator. The fault can also be due to the condenser being loose. The condenser is the black fins that are located at the back of the refrigerator. Check if the sound changes or disappears if you move the refrigerator or the food inside.

There is water inside the cabinet:

This can happen if a shelf is misaligned or if the items are touching the back wall. Both can cause water to be directed onto the shelf when defrosting. It can also be because you are not using a bottom shelf and are placing items directly at the bottom of the refrigerator. It can also be because the hole in the dry end is blocked. This results in the water not being able to drain away and instead flowing into the cabinet. Check the hole for dirt or, if it is new, for packaging.

The water comes out from under the cabinet:

This can be caused by extreme heat from the sun or other hot appliances in the room. The heat causes extra frost to form, so the bowl on the compressor fills with water faster than it can evaporate. We always recommend having a drip tray under the refrigerator to avoid water damage.

If it doesn't cool at all:

This error can be caused by various defects. If you have checked that a fuse has not blown and that the power plug is not damaged or disconnected, you should call so that we can send a refrigeration technician to you.

If it is not cooling well enough:

If the refrigerator is cooling, but not enough to get it to the desired temperature, you should first clean the condenser (the grille at the back of the refrigerator). If this does not help, check that the refrigerator is not built into a wall or kitchen where it cannot get rid of the heat. You can check the manual for the minimum air flow requirements above and below the refrigerator. If you still have not solved the problem, call us so that we can send a refrigeration technician out.

There is a lot of condensation on the window:

This may be because you are storing unpackaged food in the cabinet. Display refrigerators are generally made for bottles and cans, but can also be used for fully packaged food. If you want to store food, we recommend a storage refrigerator with a glass door, which is made for this purpose. Call and ask on phone 42613995.